Generative AI is designed to please humans, but maybe not in the case of customer service chatbots dealing with angry ...

According to a study, an increasing number of AI chatbots are evolving in a "scary" way.

Harvard College plans to roll out a new AI chatbot this summer to help the incoming Class of 2030 navigate academic policies ...

Chinese AI companies are focused less on being cutting edge and more on attracting customers. That means holiday promotions, ...

Over one third (36%) of boys admitted they prefer speaking to AI chatbots over family and friends.

Using chatbots for emotional support can pose risks to teens' mental health. How should parents talk to their teens about ...

“Children using AI companion chatbots today have no guarantee that the platform they’re talking to won’t push them toward ...

The Transportation Department’s Federal Motor Carrier Safety Administration is focusing on streamlining a sprawling ...