Change is never easy. We often resist it even when we know it can lead to positive outcomes. Journalist and author Sydney J. Harris summed up our awkward relationship with change when he stated, “Our ...

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HEARD OF. CONSUMER INVESTIGATOR BRIAN ROACH HAS SOME ANSWERS. WE FIRST TOLD YOU ABOUT THIS LETTER ABOUT A MONTH AGO WHEN IT WAS FIRST SENT OUT, AND NOW ANOTHER BATCH OF LETTERS IS BEING DELIVERED TO ...