We all know that stories are important in negotiation. We also know that everyone has an untold negotiation story (or two, or three). Until now, there has not been a place for the global negotiation ...
Sheila Heen ’93 conducted her first negotiation early in life as a child growing up in Nebraska. The negotiation involved her dad and a horse, and ultimately led to her first trip to Harvard. For ...
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Harvard and MIT negotiation experts: How to say 'no' without making things awkward—'it's an underrated superpower'
Saying "no" can be hard for many people. We want to be polite, even if we think a proposal is unattractive. A standard way to be respectful is to help someone learn why you aren't interested. The ...
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