A lab’s ability to deliver for stakeholders ensures its ability to survive and thrive. It is essential that stakeholders trust the data and results provided by the lab. The lab’s quality program is ...

HOUSTON--(BUSINESS WIRE)--APQC has launched its first-ever Process Excellence Certification. Built around decades of best practice and benchmarking research, the course features the application of ...

Explore the requirements of the data quality manager role, and examine the skills necessary to succeed as one. A data quality manager is responsible for assessing, managing and maintaining data ...

Explore resources and examples that explain how small firms can perform monitoring procedures, document results, and turn SQMS No. 1 into an executable process. Firms will need to learn from mistakes, ...

IATA’s quality management system supports several services that IATA provides to the air transport industry. Through rigorous and customized processes built for quality oversight, data collection, and ...