The coronavirus crisis has forced many call centers to implement work-from-home procedures. Some programs are existing and others are brand new. From a short-term perspective, moving agents from an ...

Video calling has become an essential part of modern communication, and WhatsApp makes it simple and accessible for users worldwide. Whether you want to connect with a friend or host a group ...

The feature is now starting to reach WhatsApp Web beta users, with a wider rollout expected for the coming weeks. Here’s how it works. A few weeks ago, WABetaInfo reported that Meta was gearing up to ...

WhatsApp has announced a new set of features that are being hailed as one of the biggest updates to its calling functionality in the coming years. This update not only brings the much-requested ...