In this article they focus on addition sickness: the unnecessary rules, procedures, communications, tools, and roles that seem to inexorably grow, stifling productivity and creativity. They show...

Robert Sutton focuses his teachings on workplace dynamics, organization action and managerial knowledge, leadership, innovation, and scaling excellence. Sutton has more than 100 chapters and …

I had a blast talking with Nick Hague on his podcast about good and bad organizational friction, leadership, assholes (of course), and in this clip, "The Smart Talk Trap"--the problem of rewarding ...

Scaling-Up Excellence (with Huggy Rao) is a WSJ bestseller that was selected as one of the best business books of the year by Amazon, Financial Times, Inc., and others.

Mar 31, 2025 · "Scaling Up Excellence: Getting to More Without Settling for Less" by Robert I. Sutton and Huggy Rao – This book provides pragmatic strategies for sustaining quality while scaling …

Bob Sutton speaks about changing organizations for the better— including his seven-year friction project (on making the right things easier and the wrong things harder), scaling up excellence, and leading …

Jan 1, 2014 · In Scaling Up Excellence, bestselling author Robert Sutton and Stanford colleague Huggy Rao tackle a challenge that determines every organization’s success: scaling up farther, faster, and …

Sep 1, 2010 · In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and …

Jul 22, 2014 · Along with coauthor and fellow Stanford professor Huggy Rao, Sutton explores what allows some organizations to effectively grow and spread their best practices and behaviors while …

Editor’s note: Robert I. Sutton and Huggy Rao are coauthors of The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder (St. Martin’s Press, 2024), from which …